Due to unprecedented circumstances, delays to postal services have been reported. Once your item is shipped, we are unable to guarantee when it will arrive. In accordance with government guidelines, Click and Collect is currently not available. Thank you for your patience.
Keep busy and grow! Planting seeds is not only a delightfully calming activity, but you'll be able to enjoy the fruits of your labours in the best way possible- through eating!
The Jalapeño chili is named after the city of Xalapa in Mexico, where the pepper was traditionally cultivated. But Mexicans also know it by the names chile gordo, meaning ‘fat chili pepper’, and cuaresmeño, referring to its traditional place on the Lent food table. Its first recorded appearance (as chipotle, i.e. smoke-dried jalapeño) is in the Florentine Codex manuscript, where priest and ethnographer Bernardino de Sahagún reported how popular peppers were with Aztecs in the 16th century: they were used in cooking, medicine and certain cultural ceremonies. Nowadays, jalapeños are grown extensively across Mexico and the thick-walled fruits are known worldwide. Although they are usually eaten at the green stage, either fresh or pickled, the fruits ripen to red and are amazingly sweet when allowed to do so (Scoville units: 2.500-8.000).
Standard delivery items are usually dispatched within 3 business days after the order has been placed. We aim to deliver UK orders within 3-7 business days. Due to Covid-19, our opening hours have changed, meaning we can only send out orders on Thursdays, Fridays and Saturdays. International delivery times vary depending on the location.
All deliveries are dispatched using Royal Mail or a tracked courier. All tracking information will be sent via email.
Country
Standard shipping
Courier over £150
UK
£4.50
£15
Europe
£15
£35
Rest of World
£25
£50
Please note overseas customers may find their orders are subject to import duties and taxes, which may be levied once a delivery reaches its destination country. These charges are the responsibility of the customer.
Returns
If for any reason you are not entirely happy with your purchase we will be happy to issue an exchange or refund within 30 days of receipt.
An exchange or refund will be issued provided that you notify us before sending the item and that the item returned is in its original and unused condition, with all tags still attached.
All refunds will be reimbursed via your original payment method.
Postage and packaging costs are non-refundable, except in the event that the goods are faulty.
To return your product, please mail it to:
Collective Matter, City Observatory, 38 Calton Hill, Edinburgh, EH7 5AA, UK
Please include a note detailing why you are returning the item as well as your order number.
You will be responsible for paying for your own shipping costs for returning your item.
